For years, I have been with another company and had land line service only. when I moved, I was told that my house was not a good fit for their service due to going form sheet rock to plaster and the location of the glass breaks etc. . I saw the commercial for Safe Streets, so I called and the agent was very informative and knowledgeable when I told him about my last provider. One the installer came, he was very friendly, fast and efficient. He answered all my questions and even saved me money for a service I did not really need as I do not use apps. The other provider had told me i had to get an electrician in to put in a new outlet, but this installer stated I did not have to do that. They even set up installation on a Saturday so I did not have to miss work. Thanks Safe Streets!!