We wanted to inform you of the wonderful job that your alarm technician did setting up our security system on Friday. He was extraordinarily professional and hard working. He was at our home from 8:00 a.m. to almost 6:30 p.m. working the entire time! He truly went above and beyond what was required to do to make sure we were completely satisfied and fully understood the alarm system.
These days it seems that many people have forgotten what customer service is, but we want you to know that he not only excels at customer service but is a wonderful representative for your company. We would like to extend our appreciation and gratitude to him for a job well done.