How can we help you?

You can view your system through the Total Connect/Resideo app, Google Home, or the ADT Control app.
If you need additional help, please call our customer support team at 855-980-2545.

For assistance, please contact our customer service team at 855-980-2545.

For assistance, please contact our customer service team at 855-980-2545.

For assistance, please contact our customer service team at 855-980-2545.

For assistance, please contact our customer service team at 855-980-2545.

The Skybell doorbell is no longer supported by our apps.
To continue service, customers will need to upgrade to the VX1 doorbell. An email with details was sent to all customers. For further assistance, please contact our care team at 855-980-2545.

If you purchased additional equipment, please contact our care team at 855-980-2545 for replacement assistance.

You can pay your monthly monitoring bill directly through your ADT portal.
If you prefer, you can also call our care team for assistance at 855-980-2545.

If you purchased additional equipment, please contact our care team at 855-980-2545 for replacement assistance.

You can pay your monthly monitoring bill directly through your ADT portal.
If you prefer, you can also call our care team for assistance at 855-980-2545.

The chargeback period lasts for 13 months.
After this period ends, SafeStreets USA no longer has access to your account. At that point, ADT will handle all account-related concerns. You can reach ADT at 800-238-2727.

After that, your account is managed by ADT, and they will handle all account-related concerns. For assistance, you can reach ADT at 800-238-2727.

Equipment installed with your home must be replaced by your builder.
If you purchased additional equipment, please contact our care team at 855-980-2545 for replacement assistance.